One of the most challenging situations in business is having to turn away a potential client. There may be a number of reasons why you may not be able to help, including, but not limited to: the customer can’t afford your product or service, you may not have the resources to handle what the customer is requesting, or maybe the requests are flat out unreasonable. Whatever the reason, though, try to refrain from simply saying no.  If a customer comes to you for a service, product, or even advice, it’s likely because you’re the first person or business they thought of. Instead of turning them away, try finding a viable solution, or at least a viable path forward. After all, there are many roads that lead to the same solution.  Say ...